Sr. Deskside Technician (Bilingual Spanish)

  • Full Time
  • FL-Miami

FL-Miami, POSITION SUMMARY: The IT Specialist, Sr. will act as support escalation engineer to our lower tier support groups. When lower tier groups receive a ticket they will work with the user to resolve the issue. If they are unable to resolve the problem they will escalate the ticket to the next level.

The Senior engineer will work on the ticket and look to resolve the issue. If the issue is more severe