Bilingual (Spanish) Help Desk Analyst (Entry-Level)

  • Full Time
  • DE-Newark

DE-Newark, Job purpose We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and accurate manner. A Service Desk Analyst is responsible for providing phone-based help desk support to our customers applying technical knowledge and customer service skills. The goal is to make sure that customer value is maintained to the standards set