Bilingual Service Desk Analyst (Spanish/English)

Telecommute/home-based, Job Purpose We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and accurate manner. A Service Desk Analyst is responsible for providing Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. The goal is to make sure that customer value is maintained to t